Green Oaks North Pet Hospital FAQS

At Green Oaks North Pet Hospital, there is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

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Frequently Asked Questions

At Green Oaks North Pet Hospital​ in Arlington, TX, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at 817-860-3087 for any other concerns you might have about your pet.

What are your payment options?

1. Payment is expected when services are rendered. In order to focus on our patients’ needs, customer service, and minimizing costs, we do not bill. A 15% monthly fee will be added to all unpaid balances.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks, and cash. All cards must be signed by the owner of the card and a valid government ID must be on file for all checks.

3. When unexpected illness strikes a pet, unexpected expense strikes as well. Green Oaks North Pet Hospital understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application. We allow two interest rate plans through CareCredit. We have a 6 months interest-free or a 24/36/48 month financing plan with CareCredit at 14.9% interest. Safely and securely apply now.

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest-Free For 6 Months
  • Financing for 24/36/48 month plans at 14.9% interest
  • Determine Approval in a Few Minutes
  • No Annual Fee

Insurance For Your Pets:

Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites . . . Please note that services rendered are paid for in full at the time of the appointment and claims will be reimbursed by the insurance plan you select and the amount of reimbursement is determined by the percentage of coverage of that plan. Browse, research, and choose the carrier and plan that’s best for you and your pet(s)!

www.PetInsurance.com
www.Pumpkin.care

Do you offer payment plans?

Payment is required at the time of service. We do not offer payment plans but accept CareCredit. If the charge is over $200, we do offer the 6 months no-interest plan through CareCredit.

What are your hours?

Monday – Friday 7:30am- 7pm, Saturday 8am – 12pm by appointment

What types of pets do you treat?
Currently, we treat dogs and cats. We can do nail trims on rats and rabbits as well. We are actively looking for an associate Veterinarian, so we will update you if the status changes *fingers crossed*
Do I need to make an appointment?
Yes, our veterinarian sees patients by appointment only. If you feel your pet needs veterinary care and you have not scheduled an appointment previously, please give us a call so we can assist you and your pet.
How do I make an appointment?

You can call us during business hours at 817-860-3087. You can make a request on the website. If you are a current client, you request through your VitusVet app.

Do you offer boarding, daycare, or grooming?
We do offer boarding for both dogs and cats along with doggie daycare. We can offer baths for our shorthaired dogs along with nail trims and anal gland expression services by appointment for both dogs and cats.
To stay in our facility cats, need to have current Rabies and FVRCP vaccines along with a negative stool test within the last 6 months, otherwise, these will need to be performed while here potentially incurring a Wellness Exam charge depending on what is due.

For dogs they will need to have a current Rabies, DHPP (Distemper/Parvo), Bordetella vaccines, and a negative stool test within the last 6 months, otherwise, these will need to be performed while here potentially incurring a Wellness Exam charge depending on what is due. Daycare would require all of these as well as being spayed or neutered after being 6 months of age or older.

We no longer provide full grooming services here.

Do I have to vaccinate my pet?
Yes and no. State and County require that your cat or dog is vaccinated for Rabies, as this is a matter of public safety. If your pet were to bite someone or another animal, they are required to quarantine, and the type of quarantine is based on their vaccination status. Fines from the County may also be incurred if your pet is not properly vaccinated for Rabies. Other vaccines are considered either core or elective. We also offer vaccine titers if you prefer minimal vaccinations throughout your pet’s life.
Do I really need to keep my pet on heartworm prevention EVERY 30 days?!?
Yes! We are in a parasite paradise. Unless your dog had the Proheart12 injection, all dogs and cats need to be on prevention every 30 days their entire life. Heartworms are spread by mosquitos and we do not get enough of a relief from them to stop prevention. Fleas and ticks, you can see but it will be too late, and an infestation can take months to get rid of. Some internal parasites can even be spread to you but more likely those in your household that are very young or immunocompromised.